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Terms & Conditions

Stockpoint website terms of sale

It is important that you read these Website Terms of Sale ("Terms of Sale") carefully before ordering any products from our Website ("Product(s)"). Together with our privacy policy and our Terms of Use below, they govern our relationship with you in relation to this Website and your purchase of Product(s) from the Website or over the telephone. If you have any questions about them or do not wish to accept them, please contact Customer Service at stockpointng@gmail.com or on (+234) 08023297211 or (+44) 07404109123 before continuing.

You can also write to us at the following address:

Stockpoint Apparel Outlet customer service

2 Omotayo Ojo St, Opp Qubest Plaza 6 Majekodunmi St, Off Allen Avenue, Ikeja, Lagos, Nigeria.

By clicking on the "Place Your Order" button in the Order Confirmation section of the Website when placing your order with us ("Order") you agree to these Terms of Sale. Please understand that if you refuse to accept these Terms of Sale, you will not be able to order any Product(s) from our Website.

Our details

We are Stockpoint Apparel Outlet, a trading name of Stockpoint Apparel Outlet Nigeriacompany incorporated under the laws of the Federal Republic of Nigeria registered with the CAC with registration CRBN 805912. Our registered office is 2 Omotayo Ojo St, Opp Qubest Plaza 6 Majekodunmi St, Off Allen Avenue, Ikeja, Lagos, Nigeria. and our registered number is . 

You can contact us by email at stockpointng@gmail.com or on (+234) 08023297211 or (+44) 07404109123.

The Website to which these Terms of Sale apply and for which we are responsible is www.stockpointng.com

Who can purchase from us

To purchase from us you must be at least 18 years old. We only deliver within Nigeria . A full list of all states in Nigeria along with associated shipping costs can be found at checkout and delivery time can be found in the delivery information section. Unfortunately, we do not off any international delivery at the moment.

How Your contract with us is formed

Orders are submitted via the Website in the following way:

Once you are ready to make a purchase, click on 'add to bag' to add the Product you wish to purchase to your bag. Then proceed by clicking 'checkout now' to log into our secure servers to complete your Order.
All Products are displayed on our Website as an invitation to treat, which means they are not provided as an offer by us for you to accept. A binding legal contract will only be formed if and when we accept your Order in accordance with the process set out below.
You will have the option to create an account with us using your email address and you will also be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. We hold a secure password file to enable you to request a reminder, should it be forgotten on future transactions.
If you have already registered with us you may enter your sign in details to access your account.
You may also proceed as a 'guest' if you do not have an account or wish to register with us.
You will then be asked to input your billing and delivery addresses. The billing address that you enter must be the address that the card statement is sent to, however you can use a different delivery address.
You must then input your payment details. By clicking on the "place your order" button you consent to the Terms of Sale.
Once you have completed compiling your Order, you will be asked to confirm that it is correct. If it is not correct, you can revisit your Order and correct the mistakes before confirming and submitting your Order to us by clicking on the "place your order" button. It is your responsibility to ensure that your Order is correct before submitting it to us. If you have any problems with your Order, please call us on (+234) 08023297211 or (+44) 07404109123.

We will then send you a confirmatory email to acknowledge that we have received your Order. This is sent out automatically by us to the email address you use to place the Order.
After sending you this first email we will check to make sure we are able to fulfil your Order. If and when we are able to do so, you will then receive a second email from us confirming and accepting your Order, confirming dispatch of the Product(s) to the delivery address you have requested and giving you a link for you to track your Order ("Despatch Confirmation"). This is sent out automatically by us to the email address you register with us. At this point we will process the payment details you have given to us to take payment for your Order.
We will also notify you if any Products you have ordered are not available and you will not be charged for any missing items.
The Despatch Confirmation and all subsequent emails relating to your Order will contain an identifying number "Order Number" for your Order. You should make a note of your Order Number because we may ask for it in any subsequent communications we may have with you as it will help us to identify and therefore assist you quickly and easily.
You should check both emails for accuracy and let us know immediately if there are any errors. Your Order will be accepted by us when we send the Despatch Confirmation to you confirming and accepting your Order and dispatch of the Product(s) and at this point the contract between us ("Contract") is formed. Ownership of the Product(s) will pass to you on delivery.
When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order.

If you discover you have made a mistake with your Order please call us on (+234) 08023297211 or (+44) 07404109123 immediately. Please do this before we send the Despatch Confirmation confirming your Order. We are unable to rectify mistakes after this time, although you still have the right to cancel described below.

Payment

The prices indicated on our Website at checkout include all taxes, including taxes, which may be payable in respect of the Product(s) and delivery charges.

All payments must be made at the time of dispatch of the Product(s) to you. Payment for all Product(s) must be by credit or debit card. We accept payment by credit, debit card and bank transfer . If we are unable to accept your Order for any reason then we will, at our option, either not debit your credit card or refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full.

Prices are liable to change at any time, but changes will not affect Orders which we have already confirmed as described above.

For payment by card, all credit and debit cardholders and bank/building society account holders respectively may be subject to authorisation and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorise or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.

By providing the relevant information to us, you specifically authorise us to transmit or to obtain information about you from third parties from time to time, including but not limited to your name, address, telephone number, debit or credit card details or credit reports, to authenticate your identity and delivery address for the Product(s), validate your payment card and obtain authorisations for your payments for Product(s).

Delivery and availability

We aim to deliver Product(s) to you, to the delivery address you have requested in your Order within the time set out in our Shipping Times but we cannot give an exact delivery date. If we have not delivered the Product(s) within 30 days of submitting your Order or any other date that we have agreed with you then you may cancel the Contract and we will refund any money paid by you.

Exchange and Returns

We do not offer an exchange or return of a product(s).

Wrong product(s)

 

You should inspect the Product(s) when you receive them to ensure it is the correct product(s) you ordered. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. If  a wrong item was delivered you must tell us as soon as possible by writing to us at stockpointng@gmail.com or Stockpoint Apparel Outlet Customer Service, 2 Omotayo Ojo St, Opp Qubest Plaza 6 Majekodunmi St, Off Allen Avenue, Ikeja, Lagos, Nigeria. and we will ask you to return the Product(s) to our Customer Service Centre.

 

We would only provide a full refund including delivery charges if a wrong item is delivered to you. 

If you have not returned the Product(s) within 7 days (orders from Lagos) and 14 days  (orders from outside Lagos) or when requested by us to do so, whichever occurs first, we would not accept the Product(s) from you.

Where you paid for Products by payment card, refunds will be made by re-crediting your payment card account from which the money was originally debited.

All refunds will be made within 30 working days. 

Stockpoint website terms of use

www.stockpointng.com "Website" is a site which is operated as a trading name of Stockpoint Apparel Outlet, 2 Omotayo Ojo St, Opp Qubest Plaza 6 Majekodunmi St, Off Allen Avenue, Ikeja, Lagos, Nigeria. ("we", "us", "our").

You can contact us by email at stockpointng@gmail.com or on (+234) 08023297211 or (+44) 07404109123.

Your use of this Website is subject to these Website Terms of Use ("Terms of Use"), which tell you the basis on which you may make use of our Website.

Your purchase of products which we supply to you through this Website (whether orders are placed online or over the telephone) ("Products") is subject to the Website Terms of Sale as outlined above ("Terms of Sale").

Please read these Terms of Use carefully. Together with our Privacy Policy and, if you purchase Products through our Website, our Terms of Sale, they govern our relationship with you in relation to this Website. If you have any questions about them or do not wish to accept them, please contact Customer Service at stockpointng@gmail.com or on (+234) 08023297211 or (+44) 07404109123 before continuing.  

We may change these Terms of Use at any time by updating this page. You should check this page from time to time to review these terms to ensure you are happy with any changes. Using or accessing this Website indicates your acceptance of these Terms of Use. If you do not accept these Terms of Use, please do not continue to use this Website.